Customer Care

Contact Us

Email: info@cherubsblanket.com (1-2 day response time)

Phone: 216-991-2927 (same day response)

Shipping Policy

We are pleased to offer free shipping on all orders. Most packages are shipped via USPS Ground Advantage, with an average delivery time of 5 business days. In some cases, we may use USPS Priority, which averages 3 business days, or UPS Ground, also averaging 3 business days. All shipping methods are selected to ensure the best balance of speed and reliability at no extra cost to you. If you need faster delivery, expedited shipping options are available at checkout. We’ll always provide tracking information so you can follow your order from our door to yours.

Return Policy

We understand that things happen, and we’re here to help. Returns within 30 days are refunded to your original card, minus the return label fee. After 30 days, or for gifts, we’ll issue store credit. We’ll provide the return label for your convenience. Questions? Please reach out—we’re happy to assist.

Click here to start a product return.

Happy to help if you need additional support.